Sunday, April 18, 2021
Home staff

staff

Macau, gross gambling revenue

Macau to reduce blue cards if unemployment continues rise

Macau Labor Affairs Bureau (DSAL) deputy director believes there will be fewer blue-card holders in Macau if the unemployment rate continues to rise. The last time unemployment was this high was around 2009-2011, shortly after the global financial crisis. Chan added that some industries will suffer more than others. 

Casino Rio accused of pressuring staff to resign

Casino Rio, a satellite casino under Galaxy Entertainment Group, has been accused of using pressure tactics to coerce a group of employees to resign in order to avoid severance pay. 

IPI employees receive six weeks of back pay

Employees of Imperial Pacific International in Saipan have received six weeks of back pay that they had been owed, partially alleviating the crisis and clearing the way for the company to resume the construction of its facility ordered to halt by the court.

All six Macau operators offering staff bonuses

In a series of announcements in recent days, all six Macau operators have now announced staff bonuses to most of their employees, generally equivalent to one month of extra pay.

Legislator accuses Macau regulators of colluding with operators on employment abuses

Macau legislator José Pereira Coutinho has called on the city’s Chief Executive to take action against what he described as “collusion” between casinos and those responsible for regulating the gambling sector, in order to stop employment abuses.

Macau Gaming Service Index improves in Q4, staff smile more

Macau's Gaming Service Index improved by 17 points to 130 in the fourth quarter of 2020, with the survey finding staff were smiling more, up 41 points. The survey is compiled by the Macau Gaming Research Association.

Operators urged to follow SJM in awarding bonuses

The Macau Civil Servants Association has urged Chief Executive Ho Iat Sent to encourage the other five gaming operators to follow SJM Holdings in providing a "reward" to employees early in the New Year. 

Tak Chun offers payments for voluntary staff exits

The Tak Chun Group said it has been offering "ex-gratia" payments to staff who voluntarily leave the company for a limited time. "We believe that this scheme offers our staff a viable option for planning ahead under the current market condition," it said.

Macau casino staff sees 5.5 percent fall in earnings

The average earnings of staff members in Macau casinos as of June had fallen 5.5 percent year-on-year to MOP23,200 (US$2,900), according to the Statistics...

Changing face of casino service

The role of casino employees, who play a central tenet in ensuring guest satisfaction, has had to pivot due to Covid-19 from that of being the perfect host to enforcing strict health and safety guidelines.
life after pogos

Life After POGOs – AGB Pop-Up Forum

The Philippines and Asia’s online gaming industry is going through uncertain times, with the gaming regulator seeing more and more operators leaving the country for greener pastures.
AGB Webinar - Acquiring and Retaining iGaming Customers

Acquiring & Retaining iGaming Customers

In this AGB Webinar Series, we covered the newest strategies for iGaming player acquisition and retention.
Asia Gaming Briefings, april 2021

Asia Gaming Briefings – April 2021 Edition

In this April edition of Asia Gaming Briefings we take the pulse of how the North Asia jurisdictions of Japan, Korea and the Russian Far East have fared.
Agbriefings February 21

Asia Gaming Briefings – Feb 2021 Edition

The world is bouncing back, or at least coming to grips with the fact that going forward not much will be the same as before. Commendably, this industry quickly understood the need to adapt to a new normal, and that the days of targeting the low hanging fruit of the VIP sector are gone.
asia gaming briefings Dec 20

Asia Gaming Briefings – Dec 2020 Edition

Over the years, many of the answers have been remarkably prescient in their forecasts for the near-term direction of Asia’s gaming industry. However, we can safely say that no one came anywhere close to guessing what 2020 may have had in store.