staff

Macau Labor Affairs Bureau (DSAL) deputy director believes there will be fewer blue-card holders in Macau if the unemployment rate continues to rise. The last time unemployment was this high was around 2009-2011, shortly after the global financial crisis. Chan added that some industries will suffer more than others. 

Casino Rio, a satellite casino under Galaxy Entertainment Group, has been accused of using pressure tactics to coerce a group of employees to resign in order to avoid severance pay. 

Employees of Imperial Pacific International in Saipan have received six weeks of back pay that they had been owed, partially alleviating the crisis and clearing the way for the company to resume the construction of its facility ordered to halt by the court.

In a series of announcements in recent days, all six Macau operators have now announced staff bonuses to most of their employees, generally equivalent to one month of extra pay.

Macau legislator José Pereira Coutinho has called on the city’s Chief Executive to take action against what he described as “collusion” between casinos and those responsible for regulating the gambling sector, in order to stop employment abuses.

Macau's Gaming Service Index improved by 17 points to 130 in the fourth quarter of 2020, with the survey finding staff were smiling more, up 41 points. The survey is compiled by the Macau Gaming Research Association.

The Macau Civil Servants Association has urged Chief Executive Ho Iat Sent to encourage the other five gaming operators to follow SJM Holdings in providing a "reward" to employees early in the New Year. 

The Tak Chun Group said it has been offering "ex-gratia" payments to staff who voluntarily leave the company for a limited time. "We believe that this scheme offers our staff a viable option for planning ahead under the current market condition," it said.

The average earnings of staff members in Macau casinos as of June had fallen 5.5 percent year-on-year to MOP23,200 (US$2,900), according to the Statistics...

The role of casino employees, who play a central tenet in ensuring guest satisfaction, has had to pivot due to Covid-19 from that of being the perfect host to enforcing strict health and safety guidelines.