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Sudhir H. Kalé

Sudhir H. Kalé
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http://www.gameplanconsultants.com/
Sudhir H. Kalé, Ph.D., is the Founder and Principal of GamePlan Consultants, a boutique consultancy dedicated to enhancing the employee and customer experience in integrated casino resorts. He has introduced service blueprints at some of the largest casino properties in the world. Sudhir has published around 150 articles on the marketing and management of casinos. You can write to him at [email protected].

LATEST ARTICLES FROM AUTHOR

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LATEST NEWS

Macau

Sands China’s NBA event to dominate investor focus ahead of 3Q25 earnings: CLSA

Viviana Chan -
Sands China’s NBA showcase and reinvestment push emerge as key themes, as Macau’s gaming sector enters the 3Q25 earnings cycle.
Read more
Macau

Gaming tax revenue in Macau up 6% to $8.78B in January–September period

Viviana Chan -
Macau’s tax take from casinos increased 6% year-on-year to $8.78B in the first nine months, nearing 80% of the annual goal.
Read more
Australia

The Star Entertainment Group appoints new Non-Executive Director

Nelson Moura -
The Star Entertainment Group Limited has confirmed the appointment of Bruce Mathieson Jnr. as a Non-Executive Director
Read more
Hong Kong

HKJC appoints Casper Stylsvig as Executive Director, Sports Business, effective Jan. 2026

Kelsey Wilhelm -
The Hong Kong Jockey Club (HKJC) has announced the appointment of Casper Stylsvig as Executive Director, Sports Business, effective from January 2026.
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Macau

MGM China President: US-backed operators still “local companies”, sports events a boost

Kelsey Wilhelm -
MGM China’s President and Executive Director says that American-backed gaming operators in Macau are “very local companies”.
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Macau

NBA event at Macau’s Venetian draws massive crowds

Kelsey Wilhelm -
Macau’s Venetian was absolutely jam-packed over the weekend, kicking off with the Friday NBA game between the Brooklyn Nets and the Phoenix Suns, ushering in a new era of sports entertainment for the gaming hub.
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Macau

Macau’s gaming STRs fell 9.5% in first nine months of 2025

Viviana Chan -
Gaming-related suspicious transaction reports in Macau dropped 9.5% in 2025, pushing the city’s total down nearly 9%.
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Philippines

DigiPlus takes “strategic pause” on Brazil platform after three-week soft launch

Viviana Chan -
DigiPlus pauses its Brazil GamePlus platform on October 10th after a three-week soft launch, with a full relaunch set for early 2026.
Read more
Macau

Macau retailers report weak spending despite record holiday crowds

Viviana Chan -
Macau saw over 1.14M Golden Week visitors, yet retailers lamented poor sales as tourists spent cautiously amid weak confidence.
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Australia

Australian media watchdog reports stricter enforcement of interactive gambling safeguards

Nelson Moura -
The Australian Communications and Media Authority (ACMA) said it has stepped up enforcement of interactive gambling safeguards.
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China

Gen Z accounts for one-quarter of China’s National Day travel bookings: Fliggy

Viviana Chan -
Fliggy data show Gen Z made up nearly a quarter of National Day bookings, highlighting stronger youth spending and preference for experience-based travel.
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Philippines

Manila’s Westside City construction 75% complete as project enters final stretch

Viviana Chan -
Manila Westie city City construction nears completion, offering a new IR to the dynamic city's plethora of casinos.
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Macau

Macau police bust jewellery shop for illegal gambling-linked lending and cash-out scheme

Viviana Chan -
Three locals were arrested in Macau for allegedly conducting gambling-linked lending and currency exchange at a jewellery shop.
Read more
Macau

NBA returns to China after six-year absence

Nelson Moura -
The NBA returns China for the first time since 2019, with the Brooklyn Nets and Phoenix Suns set to play two sold-out pre-season games in Macau this weekend.
Read more
Philippines

PAGCOR remits $222M to treasury, reinforces fiscal role

AGBrief Editorial -
PAGCOR remits $222M in dividends to the National Treasury, earning DOF recognition as one of the top GOCC contributors in 2024.
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Macau

Macau casinos post best Golden Week in over five years despite typhoon disruption: JP Morgan

Viviana Chan -
Macau casinos logged $687M in Golden Week GGR, the best in five years, as analysts see strong recovery despite typhoon slowdown.
Read more
Vietnam

Sun Group, Hilton expand partnership with new luxury hotels in Vietnam

Nelson Moura -
US hospitality giant Hilton ups partnership with Vietnamese developer Sun Group, announcing new projects across three major destinations that will add more than 2,000 rooms.
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Macau

Melco opens integrated resort hospital at Studio City to boost medical tourism

Viviana Chan -
Melco has opened the iRad Hospital at Studio City, described as the world’s first and Macau’s only integrated resort hospital equipped with MRI and CT scanning facilities. 
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Macau

Extended Golden Week dilutes premium mass traffic but player quality stays ‘golden’: Citigroup

Viviana Chan -
Macau's premium mass player quality remains ‘golden’ despite a 15 percent year-on-year decline in visitor numbers during October 2025's Golden Week.
Read more
United States

Las Vegas Sands shuts down digital gaming project, pledges continuation of Macau, Singapore investments

Nelson Moura -
Las Vegas Sands shuts down its digital gaming project, focusing on investments in Macau and Singapore.
Read more

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